All Openings
Community Sales Manager
California, USA
About Filly Commerce
At Filly Commerce, we're committed to providing you with the best shopping experience possible. We believe in creating a simple, stress-free shopping experience that lets you shop with peace of mind. At Filly Commerce, we are focused on providing you with a simple, stress-free shopping experience. We believe that quality customer service and product satisfaction should be the foundation of any successful business. We believe that shopping should be hassle-free and fun. Our priority is to make sure your every purchase from us goes as smoothly as possible and you get the most positive experience possible.
Objectives of the Job
Community Managers usually work in our company’s marketing or public relations department building strategies to increase brand awareness. They organize, implement and manage engaging marketing campaigns on numerous outlets, like emails, videos, blog articles and social media platforms. Community Managers will also collaborate with the sales and development teams to learn more about the product they’re selling and to better understand the needs and goals of consumers. They’ll use this information to create targeted campaigns and build relationships with customers. After publishing campaigns, Community Managers will monitor the results and adjust their marketing efforts accordingly.
Key Responsibilities
- Develop a content marketing plan and editorial calendar.
- Create engaging and shareable content for a blog, Facebook page, monthly newsletters and/or promotional videos.
- Provide community feedback to the management and stakeholders.
- Plan and execute community initiatives and programs.
- Monitor social media campaigns and analyze web traffic from the online community using key performance indicators (KPIs).
Benefits and Compensation
- Customer service-related bonuses and incentives
- Generous benefits and salary steps to underpin your career growth
- A truly diverse and inclusive workforce
- Dynamic working environments, with committed teams to build great relationships with customers
- Work/Life balance - standard business hours (Monday to Friday)